Drop Off My Shipment

When dropping off your shipment, please make sure to choose a drop-off location that matches the carrier on your labels, bring your labels with you when you drop off, and that you drop off before the carrier cut-off time for your service level. Additionally, if you need shipping supplies, most drop-off locations will have supplies available for an additional small fee.

Choose a location: Ensure your shipment is dropped off at a carrier store that matches the one on your labels. This is crucial to avoid any delays or issues with your shipment being processed correctly. You can use our store locator to find a location to drop off your shipment.

Shipping labels: Bring your labels with you to the drop-off location. If you are unable to print your labels ahead of time, most stores offer the service of printing labels for you, usually for a small fee. It's best to call ahead and confirm this service is available to avoid any inconveniences.

Cut-off time: Make sure to drop off your shipment before the store's cut-off time. The cut-off time is when the carrier collects your shipment from the store, and they can vary depending on whether your shipment is being sent via Ground or Express services. Checking the cut-off times in advance ensures that your shipment will be processed and dispatched on time.

Shipping supplies: Shipping supplies, such as boxes and packing materials, are available at most drop-off locations. However, the pricing and fees for these supplies can vary and are charged at the discretion of the store. It's important to note that supply fees are not included in the fees charged by Luggage Free for your shipment. Be prepared for these additional costs if you need to purchase shipping supplies at the drop-off location.

Drop off on weekends: You can drop off shipments on weekends if the carrier store is open. However, please note that your package will not begin transit until the next available business day. This means that if you drop off a shipment on a Saturday or Sunday, it will typically start moving on Monday or the next business day in case of a holiday. If you plan on dropping off on a weekend, we recommend you book your ship date as Monday to reflect when you shipment will go into transit.

By following these guidelines, you can help ensure that your drop-off is seamless. If you have any questions or need further assistance, please contact us.