At Luggage Free, we understand the importance of your luggage arriving safely and on-time. That's why all orders booked through our service include an on-time guarantee. If your bags do not arrive by the end of the day on your scheduled delivery date, you will be eligible for up to $500 of reimbursement. Our industry-leading guarantee is our way of saying you can count on us to get your luggage to your destination on-time, every time.
Please be advised that we do recommend selecting a delivery date at least one business day prior to your arrival. If you are planning to arrive on a Monday, the preceding Friday should be your selected date of delivery. Questions? Click here to learn how to contact us.
IMPORTANT: Luggage Free shall not be liable for any delay in performing, or failure to perform its obligations under this Agreement, resulting from any cause beyond its reasonable control, including, without limitation, acts of God, fire, extreme temperatures, high winds, lightning, strikes, energy interruptions, labor disputes, natural disaster, fire, flood, storm, slide, earthquake, epidemics, power failure, inability to obtain equipment, supplies or other facilities, labor disputes, terrorism, criminal activity, governmental demands or requirements, inclement weather, war, declared or undeclared, or the acts of government (each, a "Force Majeure Event"). If affected by a Force Majeure Event, Luggage Free shall be excused from performance to the extent made necessary by such event.